The leading executive search and assessment firm expands relationship with three-year services agreement with Glowpoint to support consultants located in 42 offices worldwide

DENVER, Jan. 7, 2014 – Glowpoint, Inc. (NYSE MKT: GLOW), a leading provider of cloud-based video collaboration, network and support services, today announced that Russell Reynolds Associates has acquired a wide range of additional Glowpoint network management services to support its expanded use of video collaboration throughout the world. As part of a three-year service agreement, Glowpoint now provides a complete package of video collaboration network services and managed service support for the executive search and assessment firm.

“Video collaboration is mission-critical to Russell Reynolds Associates for getting business done,” said Ron Ongley, global head of technology for Russell Reynolds. “It’s vital for world-wide executive candidate interviews and meetings that our video collaboration capabilities are fail-safe. Glowpoint has done a superb job managing our video deployment, and we expect the same high level of network support with our expanded relationship. We are excited to see our network service improve, and we are equally excited to renew our existing services with Glowpoint as they continue to raise the bar for business-class support services.”

Glowpoint’s service highlights for Russell Reynolds include:

  • Management of the entire Russell Reynolds video ecosystem from The Glowpoint Cloud, which includes a comprehensive and redundant infrastructure, end-to-end service delivery, and reporting tools and metrics
  • Management of their new converged network (data and video) encompassing 42 offices worldwide
  • Delivery of a superior, reliable network service capable of connecting all corporate locations and providing full WAN management and control
  • Management of helpdesk support for every video device for all offices worldwide

“We are thrilled that Russell Reynolds has selected us to help them expand their use of video,” said Peter Holst, CEO of Glowpoint. “Russell Reynolds is a great example of how enterprises can seamlessly expand their global video footprint using a mix of new technologies, a cloud-based infrastructure and comprehensive support services. As the demand for secure, enterprise-grade video collaboration increases and expands globally, the need for support increases and becomes more complex. Our video collaboration, network, and business-class support services are tailor-made for companies like Russell Reynolds.”

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About Russell Reynolds
Russell Reynolds Associates is a premier provider of senior-level executive search and assessment, serving clients globally for 40 years. We advise our clients on recruiting and retaining outstanding and impactful leaders, and help them mitigate the risks associated with senior level appointments.

About Glowpoint
Glowpoint, Inc. is a video collaboration services provider, focused on delivering support services that meet the needs of large and mid-sized companies. More than 1000 organizations in 96 countries rely on our unmatched experience, business-class support and cloud-based services to support their unified communications (UC) strategies and business goals.

Jonathan Brust
Glowpoint, Inc.