We help our channel partners deliver a better video conferencing experience to their customers by offering a suite of integrated managed services, including:
Cloud Video Collaboration
We provide cloud-based, on-demand access to our video conferencing
services with the ability to scale.
We are proactive in our efforts to ensure everything is running smoothly in your video conferences.
We also provide a 24x7 help desk for extra assistance.
Network Services We deliver end-to-end connectivity to ensure high quality and security.
IT Service Management
We leverage ITIL best practices for service delivery and provide you with
visibility to it all online.
What's being said about Glowpoint:
The NLRB has been with Glowpoint for about 14 years. We use them every day for connectivity and bridging. They are a terrific video company who has helped the NLRB immensely. Everyone we deal with is professional, helpful, and friendly… I highly recommend Glowpoint.
National Labor Relations Board
We know all of our video conferences with Glowpoint will be managed by expert and friendly staff who understand how to manage the technology and provide outstanding support.
MIS Director, Witt/Kiefer
When it comes to video conferencing services, nobody has more experience, monitors more endpoints, or handles more volume than us.
99% Meeting Success Rate
Over 8,500 endpoints connected to a meeting in the past 12 months
We monitor over 1,300 endpoints 24x7x365
Average answer time for reservations: 17 seconds
Over 1,000 proactively managed and supported video endpoints