Our years of experience and delivery of world-class video meeting services will get you to market quicker and keep you there with programs designed to drive adoption and growth within your customer base.

Facilitate Broader Adoption of Video Collaboration and UC Services by Managing:

Issue Prevention

IT Enablement

Improvements and Enhancements in Infrastructure and Network

Feature Adoption

Targeted Real-Time Support

ROI Metrics for Business Owners

01

Optimize Performance

Monitoring, Alerts, Remediation, UC diagnostics, Endpoint Security/Registration

02

Elevate User Experience

Concierge, Managed and Integrated Service Desk, Hybrid Call Launch

03

Drive Adoption

Live User Support, Knowledge Base & Training

Glowpoint delivers all the services you need to be successful.


Cloud-Video Collaboration

We provide cloud-based, on-demand access to our superior video meeting services with the ability to scale.


Network Services

Our team enables end-to-end video service with guaranteed high quality and secure connectivity.


Business-Class Support

We are proactive in our efforts to ensure everything is running smoothly. We also provide a 24×7 help desk for extra assistance.


On-Demand Training and In-Person Programs

Our training programs help drive usage and adoption by ensuring everyone is comfortable and familiar with the technology.


Pre-Sales Engineering Support

Our pre-sales engineers are available to attend meetings and assist your internal engineering team on an as-needed basis.


IT Service Management

Gain visibility to your customer’s video environment through our ITSM platform.  View incidents, reports, and gain access to our knowledge base.

Why Glowpoint?

Branding Options

Our key services and Glowpoint Portal can be private-labeled under your brand.

Plug and Play

Our Video Service Platform is designed so you can simply plug our services into your services catalog.

Truly a Two-Way Street

Our Lead generation is focused on qualifying leads and delivering them to you to manage.

Plug and Play

We use industry-recognized best practices and terminology to ensure quality and that we’re all on the same page.

Become a Glowpoint Partner

We’re looking for partners interested in growing their service business, expanding their customer base, and increasing revenues.

If that sounds like you, please contact us by completing this form or giving us a call at (866) 456-9764.

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