Glowpoint helps you deliver high value services and enhanced support so you can expand every aspect of your video conferencing business.
Our years of experience and delivery of world-class video meeting services will get you to market quicker and keep you there with programs designed to drive adoption and growth within your customer base.
Facilitate Broader Adoption of Video Collaboration and UC Services by Managing:
Improvements and Enhancements in Infrastructure and Network
Targeted Real-Time Support
ROI Metrics for Business Owners
Monitoring, Alerts, Remediation, UC diagnostics, Endpoint Security/Registration
Elevate User Experience
Concierge, Managed and Integrated Service Desk, Hybrid Call Launch
Live User Support, Knowledge Base & Training
Glowpoint delivers all the services you need to be successful.
We provide cloud-based, on-demand access to our superior video meeting services with the ability to scale.
Our team enables end-to-end video service with guaranteed high quality and secure connectivity.
We are proactive in our efforts to ensure everything is running smoothly. We also provide a 24×7 help desk for extra assistance.
On-Demand Training and In-Person Programs
Our training programs help drive usage and adoption by ensuring everyone is comfortable and familiar with the technology.
Pre-Sales Engineering Support
Our pre-sales engineers are available to attend meetings and assist your internal engineering team on an as-needed basis.
IT Service Management
Gain visibility to your customer’s video environment through our ITSM platform. View incidents, reports, and gain access to our knowledge base.
Our key services and Glowpoint Portal can be private-labeled under your brand.
Plug and Play
Our Video Service Platform is designed so you can simply plug our services into your services catalog.
Truly a Two-Way Street
Our Lead generation is focused on qualifying leads and delivering them to you to manage.
Plug and Play
We use industry-recognized best practices and terminology to ensure quality and that we’re all on the same page.
Become a Glowpoint Partner
We’re looking for partners interested in growing their service business, expanding their customer base, and increasing revenues.
If that sounds like you, please contact us by completing this form or giving us a call at (866) 456-9764.